Downloads
The following are links to the downloads available from Pragmatic Training:
Everything Pragmatic
- News and Announcements
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NATIONAL LEADERSHIP DEVELOPMENT PROGRAM
NLDP - EOI 2008.pdf Description: To begin this journey and secure your place in this exciting event fill in the attached Expression of Interest form and send to PO Box 11170, Bayside Shopping Centre, Frankston, Victoria 3199. 
DownloadDate: 26-Feb-2008 12:36 pm Filesize: 2.14 Mb NLDP 08.pdf Description: Spread the word on this exciting event by downloading and printing a flyer and sticking it up at your workplace!! 
DownloadDate: 26-Feb-2008 12:34 pm Filesize: 2.15 Mb
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NATIONAL LEADERSHIP DEVELOPMENT PROGRAM
- Frequently Asked Questions
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How do I Register for the Forums?
The_Pragmatic_Training_Forums.pdf Date: 07-Sep-2006 3:22 pm 
DownloadFilesize: 146.6 Kb
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How do I Register for the Forums?
- Marketing Materials
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List of Qualifications and Short Courses Offered
PT Qualifications 270508.pdf Description: Pragmatic Training Full Scope as of Oct 1st 2008 
DownloadDate: 03-Oct-2008 12:18 pm Filesize: 219.74 Kb
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List of Qualifications and Short Courses Offered
Student's Corner
- Student Forms
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Download - BSB51004 Assessment Covers Dip of Business (FLM)
Generic FLM assessment cover.pdf Description: Use this cover sheet for any unit and add unit code and name in yourself. 
DownloadDate: 09-Sep-2006 8:12 pm Filesize: 28.12 Kb bsbmgt505a assessment cover.pdf Date: 09-Sep-2006 8:04 pm 
DownloadFilesize: 29.64 Kb bsbflm514a assessment cover.pdf Date: 09-Sep-2006 8:03 pm 
DownloadFilesize: 28.82 Kb bsbflm512a assessment cover.pdf Date: 09-Sep-2006 8:03 pm 
DownloadFilesize: 29.1 Kb bsbflm511B assessment cover.pdf Date: 09-Sep-2006 8:02 pm 
DownloadFilesize: 29.35 Kb bsbflm510B assessment cover.pdf Date: 09-Sep-2006 8:02 pm 
DownloadFilesize: 29.66 Kb bsbflm509B assessment cover.pdf Date: 09-Sep-2006 6:59 pm 
DownloadFilesize: 29.55 Kb bsbflm507B assessment cover.pdf Date: 09-Sep-2006 6:59 pm 
DownloadFilesize: 29.65 Kb bsbflm506b assessment cover.pdf Date: 09-Sep-2006 6:58 pm 
DownloadFilesize: 29.91 Kb bsbflm505b assessment cover.pdf Date: 09-Sep-2006 6:55 pm 
DownloadFilesize: 28.83 Kb bsbflm503b assessment cover.pdf Description: BSBFLM503B Manage Effective Workplace Relationships 
DownloadDate: 09-Sep-2006 6:54 pm Filesize: 30.21 Kb bsbflm501b assessment cover.pdf Description: BSBFLM501B Manage Personal Work Priorities and Professional Development 
DownloadDate: 09-Sep-2006 4:06 pm Filesize: 30.06 Kb
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Download - BSB51004 Assessment Covers Dip of Business (FLM)
Leadership and Management
- Manage Work Priorities and Professional Development
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BSBFLM501B Worksheets
BSBFLM501B-1 Effective Personal Organisation.pdf Description: Effective Personal Organisation (last updated 24th June 2007) 
DownloadDate: 24-Jun-2007 2:40 pm Filesize: 109.34 Kb FLM002 WORKSHEET Setting and Achieving Goals.pdf Description: FLM002 Setting and Achieving Goals 
DownloadDate: 02-Oct-2006 10:30 pm Filesize: 223.06 Kb FLM003 WORKSHEET Personal Growth and Professional Development.pdf Description: FLM003 Personal Growth and Professional Development 
DownloadDate: 02-Oct-2006 10:30 pm Filesize: 224.4 Kb
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BSBFLM501B Worksheets
- Manage Operational Plan
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Staff Turnover Operational Plan
BSBFLM505B Manage Operational Plan - Prep.pdf Date: 21-Aug-2006 1:38 pm 
DownloadFilesize: 145.71 Kb
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Staff Turnover Operational Plan
- Manage Quality Customer Service
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BSBFLM507B WORKSHEETS
FLM004 WORKSHEET Quality Customer Service.pdf Description: FLM004 WORKSHEET Quality Customer Service 
DownloadDate: 04-Oct-2006 9:51 pm Filesize: 223.37 Kb FLM005 WORKSHEET Results Focused Customer Service.pdf Description: FLM005 WORKSHEET Results Focused Customer Service 
DownloadDate: 04-Oct-2006 9:51 pm Filesize: 223.15 Kb FLM006 WORKSHEET Establishing Customer Needs.pdf Description: FLM006 WORKSHEET Establishing Customer Needs 
DownloadDate: 04-Oct-2006 9:50 pm Filesize: 223.48 Kb -
Article - Results Focused Customer Service: Part Two
Table A - small.JPG Date: 19-Sep-2006 11:43 pm 
DownloadFilesize: 32.12 Kb
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BSBFLM507B WORKSHEETS
- Facilitate continuous improvement
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BSBFLM509B WORKSHEETS
FLM007 WORKSHEET Focus on Continuous Improvement.pdf Description: FLM007 WORKSHEET Focus on Continuous Improvement 
DownloadDate: 02-Oct-2006 11:07 pm Filesize: 223.63 Kb
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BSBFLM509B WORKSHEETS
- Recommended Reading
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Article - Power versus Force: Dr David Hawkins
powervsforcechart.JPG Date: 18-May-2007 10:19 am 
DownloadFilesize: 75.41 Kb
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Article - Power versus Force: Dr David Hawkins
Health and Personal Care
- Healthy Articles
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Article - Ten Easy Ways to Improve Your Life
normal_Resized_P1010075.jpg Date: 17-Jul-2007 9:38 pm 
DownloadFilesize: 16.74 Kb homeMain.jpg Date: 17-Jul-2007 9:36 pm 
DownloadFilesize: 32.33 Kb
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Article - Ten Easy Ways to Improve Your Life
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