Professional Services

Training solutions that are as unique as your organisation.

Sometimes a "one size fits all" training solution just won't work. The Pragmatic Training Professional Services team can help you design a unique training solution that will meet targeted business requirements. Whether you want to add one day of customised training onto a standard class or create a new training program tailored to your organisation's unique requirements, Pragmatic Training has the experience to get the job done.

With a vast array of subject matter experts, the Pragmatic Training Professional Services team will help you define strategic recommendations to align your market vision with your learning strategy, bridging the gap between your organisation's current and ideal training program. We will partner with your organisation to maximise success and ensure that deadlines, budgets, and specifications are met. Together we will ensure your training initiative is of the highest possible calibre, with the highest measurable return on training investment.

Pragmatic Training Professional Services

Professional Services from Pragmatic Training include:

• Custom content development
• Competency management and assessments
• Learning strategy and measurement development

Professional Services from Pragmatic Training provide:

• Examples of best practices in learning and employee development
• Project management design and development
• Marketing principles, guidelines and examples
• Assistance in formalising metrics and establishing reporting formats to provide the measurements of your objectives
• Industry expertise

Professional Services Program Methodology

By using a methodology based on the five fundamentals that are required for customers to tailor training offerings to meet their specific needs, the Pragmatic Training Professional Services team is able to maximise your organisation's potential for success.

1. Vision — Engage our Professional Services team to align your business goals and strategic vision directly with your organisation's learning initiatives to create a blueprint for success. Define strategic recommendations that align your market vision with your learning strategy, bridging the gap between your organisation's current and ideal learning programs.
2. Architect — We provide strategic consulting to help your organisation quickly and efficiently implement learning solutions. The outcome is a strategic training plan, with defined outcomes and a roadmap forward.
3. Build — We turn your vision into reality with the assurance of a reliable product in a timely and cost effective manner.
4. Deploy — We ensure customer satisfaction, with the flexibility necessary to make changes, implement further business needs, and allow for the proper quality assurance that our customers require, without losing efficiency.
5. Sustain — The Pragmatic Training Professional Services team believes not only in deploying a robust solution, but maintaining it as well. Our Service Level Agreements are among the highest in the industry, and reinforce the quality of service we have been delivering to our customers.

The Professional Services Team

• Solution Architects — work with you to map out your organisation's objectives, align them with the core competencies required within your organisation to be successful, and then design a custom learning solution tailored to meet your goals.
• Training Engineers — match learning to your goals. The goal of Pragmatic Training is to provide our customers with industry-aware training experts who assist in creating learning solutions that allow seamless integration within existing environments. Our Training Engineers maintain the proper accreditations and certifications to provide expert analysis of current customer environments, and to insure proper implementations.
• Course Designers — tailor your training program to provide maximum knowledge transfer and retention. The Course Designers at Pragmatic Training can tailor courseware, instruction and delivery methods to meet the specific needs of your organisation and deliver a customised training package. With a vast array of subject matter experts, Pragmatic Training has been successful in helping our customers develop learning solutions that offer the most return on their training investment.

Professional Services Offerings

• Custom Content Development — Most companies have training needs that extend beyond the standard course offerings. Pragmatic Training can customise our content offerings for both synchronous and asynchronous learning types to meet your specific needs.
• Competency Assessments — Effective learning systems must have methods of determining learners' success in developing and maintaining competencies, as well as providing access to the appropriate training and development activities and evaluating their performance and growth. Pragmatic Training offers Competency Assessments as the tool for creating these methods. With these assessments, your organisation can address employees' abilities and define what is required to be effective in that employee's position.
• Learning Measurement Services — Your investment in an integrated learning program is not complete without a method of measuring its impact on your business. Pragmatic Training has a variety of powerful tools to allow your organisation to accurately measure and benchmark every employee's learning.

Customise Today

Let us develop your customised training solution. For more information, or a FREE training needs analysis, contact the Pragmatic Training team to talk about your requirements today.