ICA20105- Certificate II in Information Technology
Course Objectives
The Pragmatic Training ICA20105 — Certificate II in Information Technology course provides the foundation Information and Communication Technology (ICT) skills and knowledge for an individual to be an effective ICT user or employee. This qualification provides foundation general computing and employment skills that enable participation in an information technology environment in any industry. These are valuable skills that employers are looking for in today's workplace.
Course Content / Structure
Successful attainment of the ICA20105 — Certificate II in Information Technology requires completion of all 14 units of competency. This includes 8 core units and 6 elective units*, as shown below:
| Code | Module Name |
|---|---|
| BSBCMN106A | Follow workplace safety procedures |
| ICAD2012A | Design organizational documents using computer packages |
| ICAU2005A | Operate computer hardware |
| ICAU2006A | Operate computing packages |
| ICAU2013A | Integrate commercial computing packages |
| ICAU2231A | Use computer operating system |
| ICAW2001A | Work effectively in an IT environment |
| ICAW2002A | Communicate in the workplace |
| ICAD2003A* | Receive and process oral and written communication |
| ICAU3004A* | Apply Occupational Health and Safety procedures |
| ICAS2009A* | Interact with clients |
| ICAU1128A* | Operate a personal computer |
| ICAW2011A* | Work individually or as a team member to achieve organizational goals |
| ICPMM263A* | Access and use the Internet |
Selection Criteria
A number of units within this qualification have prerequisites. These prerequisites have been incorporated into the course.
Skills Recognition — Exemptions/Transfers
Students may be eligible for exemptions/transfers on the basis of previous qualifications.
Qualification
As part of the Australian Qualifications Framework this program is nationally recognized. On successful completion students will be awarded the Certificate II in Information Technology.
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I was very happy with the trainer's responses to my assessments. Comments were always very constructive and I was able to incorporate those comments in my future submissions. I was also surprised by the extent of the study matter. The course was very informative and I would not hesitate to study with Pragmatic Training again. 
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