Pragmatic Training - Practical learning for a dynamic workplace

Course Objectives

This qualification is part of the Health Training Package. The HLT31002 — Certificate III in Health Support Services course covers workers who undertake a range of varied support service functions and tasks requiring discretion and judgment. These workers may also provide a team leadership, workplace training or leading hand role.

Course Content / Structure

There are 15 units of competency which make up a HLT31002 — Certificate III in Health Support Services. There are 12 compulsory units and 3 electives*. Competency is required in all 12 units.

Workplace Assessment

Workplace training gives you the opportunity to develop practical job skills, such as interacting with people in a professional environment, developing communication skills, as well as an insight into particular job roles and responsibilities. Others have found workplace training enhanced their chances of getting a job and succeeding at it.

As a mandatory part of this course, you are required to seek workplace training. Workplace training and assessment is the gathering and evaluation of evidence during normal work activities in order to determine whether a required element within a competency has been achieved. Workplace assessment will entail a combination of recognition, observation, questioning, discussion and third party validation.

Following this, you are required to provide a signed Pre-Assessment Interview form, Workplace Assessment form, Record of Outcome form and also the Workplace Agreement form to verify you have successfully demonstrated the practical components of each of the required competency outcomes. A qualified manager/supervisor must sign the forms as validation.

Skills Recognition — Exemptions/Transfers

Students may be eligible for exemptions/transfers on the basis of previous qualifications.

Qualification

As part of the Australian Qualifications Framework this program is nationally recognized. On successful completion students will be awarded the Certificate III in Health Support Services.