HLT21207 - Certificate II in Health Support Services
Course Objectives
The nationally recognised qualification HLT21207 — Certificate II in Health Support Services covers workers who provide support for the effective functioning of a range of health services. These workers do not provide direct care assistance functions such as assisting other staff with the care of clients. This is an entry-level qualification and is suited to Australian Apprenticeship pathways.Career Opportunities
Employment titles may include: Hospital Administrator; Administrative Assistant; Cleaner or Ward Assistant.
Course Content / Structure
This course comprises 4 compulsory units and 8 elective units which make up the total of 12 units required for your HLT21207 — Certificate II in Health Support Services.
| Code | Module Name |
|---|---|
| HLTHIR301A |
Communicate and work effectively in health |
| HLTIN301A |
Comply with infection control policies and procedures in health work |
| HLTOHS200A |
Participate in OHS processes |
| BSBWOR203A |
Work effectively with others |
| HLTMS206B* |
Perform feneral cleaning tasks in a clinical setting |
| HLTFS207B* |
Follow basic food safety practices |
| RTC2706A* |
Apply chemicals under supervision |
| HLTCSD201B* |
Maintain high standard of client service |
| TCTC297A* |
Use manual handling equipment |
| HLTMS203B* |
Undertake routine stock maintenance |
| HLTMS204B* |
Handle and move equipment, goods, mail and furniture |
| HLTCSD208B* |
Transport clients |
Entry Requirements
There are no prerequisites for this qualification. A literacy and numeracy test is required before commencement of all Pragmatic Training qualification courses. People with disabilities are encouraged to apply.
Course Delivery Options
Flexible delivery options include classroom based, distance via correspondence, online and workplace based. Pragmatic Training formally recognises prior learning (RPL/RCC) and Credit Transfer. Where possible State / Commonwealth Government Funding will be sought.
Further Study
Certificate III in Health Support Services; Certificate III and IV in Aged Care Work; Certificate III in Children’s Services and Certificate IV in Community Services Work (Lifestyle and Leisure).
Qualification
As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion students will be awarded the HLT21207 — Certificate II in Health Support Services.
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Testimonials
I am a mature aged mother who recently decided to undertake the daunting task of returning to school to achieve a Certificate III in Aged Care at Pragmatic Training.
What a wonderful experience! My time undertaking these studies was both informative and enjoyable.
The course format was easy to follow and manage. Working in the Aged Care industry has changed my life. It has been a very rewarding career path to take. I would not hesitate to recommend this course with Pragmatic Training to anyone who feels they are looking for a more fulfilling career path. 
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