Code of Practice

Pragmatic Training Pty Ltd is committed to providing high quality and accessible training opportunities to each student. Students are selected on the basis of interview and a literacy and numeracy test. Support is offered for those students requiring assistance with their application.

We have a practical approach to education and training with our priority being designing and developing programs to give you the student the necessary skills to readily apply in the workplace. We aim to provide advice and support services to assist students in achieving their personal/professional goals.

Enrolment and Induction

We have comprehensive enrolment and induction/orientation procedures in place for all stakeholders covering the following: policies and procedures, fees and charges, refund process, welfare and guidance services, appeals, complaints and grievances procedures, disciplinary procedures, Recognition of Prior Learning (RPL) and the principles of Mutual Recognition.

Ethics and Privacy

Pragmatic Training markets and advertises its products and services in an ethical manner, we supply accurate, relevant and up-to-date information to all stakeholders. Following the introduction of the National Privacy Act (2001) we have implemented processes to ensure the protection of stakeholder information. Moreabout: Privacy Policy - We respect your rights to privacy

Equal Opportunity and OH&S

The Equal Opportunity Act (1995) makes it unlawful for anyone to be treated unfairly or discriminated against on the grounds of sex, sexuality, race, religion, physical or intellectual impairment or age. Our staff and students are responsible for ensuring they understand and implement Access and Equity Policy and behave in a courteous, sensitive and non-discriminatory manner when dealing with stakeholders. The OH&S Officer should be contacted on 1800 155 486 if any matters or grievances relating to Access and Equity issues arise, alternatively for other complaints or grievances, an Improvement Form can be completed and submitted to the Business Manager.

Dedicated Staff

Our dedicated staff offer many years of training experience combined with a thorough knowledge of current Industry requirements that enable them to assist you. Their focus is on providing a positive, supportive learning environment in response to your learning needs and expectations. Moreabout: Meet Our Team - Helping you to succeed in the dynamic workplace.

Quality Practice

We seek continuously to improve our performance in all aspects of our work and observe the principles and good practices of adult education. Moreabout: Quality Practice - The Pragmatic Training quality framework ensures your satisfaction.

Finally, we would like to take this opportunity of thanking you for considering Pragmatic Training as your link to employment opportunities and personal growth.

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