BSB30504 - Certificate III in Business (Frontine Management)

Prepare for your move into leadership and management.

Course Objectives

Leadership, communication and organisational skills are all essential components of successful business management. Frontline Managers need to be able to manage both their own performance and that of their employees.

The Pragmatic Training BSB30504 — Certificate III in Business (Frontline Management) course will assist you to develop the workplace communication, leadership and planning skills necessary to manage one's own performance as well as the performance of others. These are the valuable skills that employers are looking for in today's workplace.

Course Content / Structure

BSB30504 — Certificate III in Business (Frontline Management) comprises 6 units of competency. Four core units and two specialised units, as shown below:

Code	Module Name
Change Management
BSBCMN302A	Organise Personal Work Priorities and Development
BSBCMN310A	Deliver and Monitor a Service to Customers
BSBCMN311A	Maintain Workplace Safety
Frontline Management
BSBFLM303B	Contribute to Effective Workplace Relationships
BSBFLM311B	Support a Workplace Learning Environment
BSBFLM312A	Contribute to Team Effectiveness

Selection Criteria

Your current role and experience will be taken into account and if your work includes leadership opportunities, it will stand in your favour. However, management experience is not mandatory

Skills Recognition — Exemptions/Transfers

Students may be eligible for exemptions/transfers on the basis of previous qualifications.

Qualification

As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion students will be awarded the Certificate III in Business (Frontline Management).