CHC20202 - Certificate II in Community Services Work

Course Objectives

This qualification is part of the Community Services Training Package. The CHC20202 — Certificate II in Community Services Workcourse is for people who want to explore community work in both the government and non-government sectors, as a potential career. Responsibilities of community workers might include assisting the community to meet its own needs, enhancing the skills of individuals and/or groups within the community and developing and maintaining programs and strategies which focus on systemic change as well as individual change which is facilitated by groups and community processes.

Course Content / Structure

There are 11 units of competency which make up a CHC20202 — Certificate II in Community Services Work. There are 5 compulsory units and 6 electives. Competency is required in all 11 units.

Code	Module Name
CHCS201A	Prepare for work in the Community Services Industry
CHCCOM1B	Communicate with people accessing the services of an organisation
CHCORG1B	Follow the organisations policies, procedures and programs
CHCORG2B	Work with others
CHCOHS201A	Follow OHS procedures
CHCAC3C	Orientation to Aged Care Work
CHCADMIN1B	Undertake basic administrative duties
CHCCD7B	Support Community Resources
CHCCS5B	Identify and address specific client needs
CHCDIS20A	Introduction to disability work
CHCGROUP2C	Support group activities

Workplace Assessment

Workplace training gives you the opportunity to develop practical job skills, such as interacting with people in a professional environment, developing communication skills, as well as an insight into particular job roles and responsibilities. Others have found workplace training enhanced their chances of getting a job and succeeding at it.

As a mandatory part of this course, you are required to seek workplace training. Workplace training and assessment is the gathering and evaluation of evidence during normal work activities in order to determine whether a required element within a competency has been achieved. Workplace assessment will entail a combination of recognition, observation, questioning, discussion and third party validation.

Following this, you are required to provide a signed Pre-Assessment Interview form, Workplace Assessment form, Record of Outcome form and also the Workplace Agreement form to verify you have successfully demonstrated the practical components of each of the required competency outcomes. A qualified manager/supervisor must sign the forms as validation.

Skills Recognition — Exemptions/Transfers

Students may be eligible for exemptions/transfers on the basis of previous qualifications.

Qualification

As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion students will be awarded the Certificate II in Community Services Work.